MRBREEZE® Hot+Cool
What Is Covered
MRCOOL® (“Company”) warrants this MRBREEZE® bladeless fan against defects in materials and workmanship under normal residential use and maintenance for one (1) year from the date of original retail purchase (“Warranty Period”). This limited warranty applies only to fans purchased from authorized dealers and used in the United States or Canada. If a covered defect arises during the Warranty Period, MRCOOL® will, at its discretion, repair or replace the defective part or product with a new or refurbished unit. This warranty covers parts only; labor and shipping are not included unless required by law.
Warranty Conditions
- The warranty applies only to the original purchaser and is non-transferable.
- Proof of purchase must be provided to obtain warranty service.
- The product must have been used in accordance with the MRBREEZE® User Manual and only for normal indoor residential use.
Any controversy or claim arising out of or relating to this product or product warranty, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Arbitration Rules in McCracken County, Kentucky, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
MRF1016PLOW
1. Labor or other costs incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling of either defective parts, or replacement parts, or new units.
2. Normal maintenance as outlined in the Installation and/or Owner’s Manuals, including, but not limited to filter cleaning and/or replacement, and lubrication.
3. Failure, damage or repairs due to faulty installation, blockages, misapplication, abuse, improper servicing, unauthorized alteration or improper operation.
4. Failure to start due to voltage conditions, blown fuses, open circuit breakers, or damages due to the inadequacy or interruption of electrical service.
5. Failure or damage due to animals or other organisms, water, floods, winds, fires, lightning, accidents, impact damage from projectiles, earthquake, theft or loss, riot, vandalism, acts of war, force majeure, corrosive environments, or other conditions beyond the control of the Company.
6. Parts or products not supplied or designated by Company, or damages resulting from their use.
7. Products installed outside the USA and Canada.
8. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat.
9. Any and all shipping or freight charges or damages arising from transportation of the product or parts covered by the Limited Warranty.
10. A product that had a serial number or any part(s) thereof altered, defaced or removed in any way.
11. Any damage caused by frozen or broken water pipes in the event of equipment failure.
12. Changes in the appearance of the unit that do not affect its performance.
13. Replacement of fuses and replacement or resetting of circuit breakers.
14. Units operated in incomplete structures.
15. Any special, indirect or consequential property or commercial damage of any nature whatsoever.
To submit warranty claims, Customer must call (270) 366-0457, email support@mrcool.com, create a ticket through mrcool.com or follow other directions provided on mrcool.com. Customer or a MRCOOL authorized Technician must perform any and all diagnostics as directed by MRCOOL and provide proof as required by MRCOOL. MRCOOL may require video evidence of various performance issues to approve the claim. At the request of MRCOOL, parts must be returned to MRCOOL and become the property of MRCOOL. To receive warranty credit, your claim must be approved.